Refund policy

Return & Refund Policy

Store Name: RASHAK E TAISU ELECTRONICS
Email: rashaktaisu@gmail.com
Phone: 0331 4433455

At RASHAK E TAISU ELECTRONICS, customer satisfaction is our priority. We want you to receive your order in good condition and exactly as described on our website.

1. Return Period

You may request a return within 7 days of receiving your order.

To be eligible for a return, the product must:

  • Be unused and in its original condition.

  • Include the original packaging, accessories, manuals, and other included items.

  • Not have physical damage caused by misuse, improper installation, or accidental damage.

  • Be accompanied by the order number or proof of purchase.

2. Electronics & Defective Products

If you receive a product that is defective, damaged, or different from what you ordered, please contact us within 48 hours of delivery.

For damaged or defective products, please provide clear photos or a video showing the issue. Our team will review the claim and may offer a replacement, exchange, repair, or refund depending on the situation.

3. Non-Returnable Items

The following products may not be eligible for return:

  • Products damaged due to misuse or negligence.

  • Products with signs of unauthorized repair or modification.

  • Products damaged due to incorrect installation or electrical connection.

  • Products missing original accessories or packaging.

  • Products that have been physically damaged after delivery.

  • Items specifically marked as Final Sale / Non-Returnable on the product page.

4. How to Request a Return

To request a return, contact us through:

Email: rashaktaisu@gmail.com
Phone: 0331 4433455

Please provide:

  • Your name

  • Order number

  • Product name

  • Reason for return

  • Photos/videos if the product is damaged or defective

Our team will provide further instructions after reviewing your request.

5. Return Shipping

If the return is due to a wrong, damaged, or defective product, RASHAK E TAISU ELECTRONICS will review the case and, where applicable, cover the return shipping cost.

For returns due to change of mind or an incorrect purchase by the customer, the customer may be responsible for return shipping charges.

6. Inspection

Once the returned product is received, we will inspect it to confirm that it meets our return requirements.

A return that does not meet the eligibility requirements may be rejected or may be subject to a partial refund depending on the condition of the product.

7. Refunds

Once your return has been approved, your refund will be processed.

Refund processing time may vary depending on the payment method and financial institution. We will notify you when the refund has been processed.

Shipping charges may be non-refundable unless the return is caused by an error on our part, such as sending the wrong product or a defective/damaged product.

8. Exchanges & Replacements

If you receive a defective, damaged, or incorrect product, we may provide a replacement or exchange, subject to product availability.

If the same product is unavailable, we may offer an alternative solution or refund.

9. Order Cancellation

If you want to cancel an order, please contact us as soon as possible at:

Phone: 0331 4433455
Email: rashaktaisu@gmail.com

Cancellation requests may not be accepted once an order has already been shipped or processed for delivery.

10. Contact Us

If you have any questions regarding returns or refunds, please contact us:

RASHAK E TAISU ELECTRONICS
Email: rashaktaisu@gmail.com
Phone: 0331 4433455

We reserve the right to review each return request and apply this policy consistently.