Shipping policy
Shipping Policy
At RASHAK E TAISU ELECTRONICS, we aim to process and deliver your orders safely and efficiently. Please review the following shipping information before placing your order.
1. Order Processing
Orders are normally processed within 3–5 business days after the order has been confirmed.
Orders placed on weekends or public holidays may be processed on the next business day.
Processing times may take longer during sales, promotions, holidays, or periods of unusually high order volume.
2. Delivery Time
Once your order has been dispatched, the estimated delivery time may vary depending on your location and the courier service used.
Estimated delivery times will be communicated where applicable and may vary due to circumstances outside our control.
Delivery delays may occur because of:
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Courier service delays
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Weather conditions
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Public holidays
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Incorrect or incomplete address information
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High order volumes
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Unforeseen circumstances
Estimated delivery times are not guaranteed delivery dates.
3. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout or communicated before order confirmation.
Shipping costs may vary depending on the order, delivery location, package size, weight, and courier service.
4. Delivery Address
Customers are responsible for providing accurate and complete delivery information, including:
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Full name
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Complete delivery address
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City
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Phone number
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Any relevant delivery instructions
If incorrect information is provided and the courier is unable to deliver the order, additional delivery charges may apply.
5. Tracking Information
Where tracking is available, tracking information may be provided after the order has been dispatched.
Tracking updates are provided by the relevant courier service and may take some time to appear after dispatch.
6. Damaged Packages
Please inspect your package when it arrives.
If your order appears to be damaged during delivery, please contact us as soon as possible and provide photographs or video evidence of the package and product.
We will review the issue and assist according to our Return & Refund Policy.
7. Wrong or Missing Items
If you receive an incorrect product or an item is missing from your order, please contact us as soon as possible.
Please provide your order number and clear photographs of the package and received items so we can investigate the issue.
8. Undelivered or Returned Orders
If an order cannot be delivered because of an incorrect address, unavailable recipient, refusal to accept the package, or other customer-related reason, additional shipping charges may apply if the order needs to be re-shipped.
9. Delays Beyond Our Control
RASHAK E TAISU ELECTRONICS is not responsible for delivery delays caused by circumstances beyond our reasonable control, including courier disruptions, severe weather, natural disasters, government restrictions, strikes, or other unforeseen events.
10. Contact Us
For questions about shipping or your order, please contact us:
RASHAK E TAISU ELECTRONICS
Email: rashaktaisu@gmail.com
Phone: 0331 4433455
We are happy to assist you with your order and delivery questions.